Who we are
At Estheticare Clinic Dubai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.estheticlinicdubai.com/en-ae/ or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, and any details you provide through appointment requests, consultation forms, or inquiries.
Medical & Consultation Data: Information you share with us voluntarily regarding your health, treatment interests, or cosmetic concerns.
Technical Information: IP address, browser type, cookies, and device information for analytics and security purposes.
Media Uploads: If you upload images, please ensure they do not contain location data (EXIF GPS), as this can be extracted by visitors.
2. How We Use Your Information
Your data is used for the following purposes:
To respond to appointment requests, inquiries, and consultations.
To provide safe, personalized, and high-quality medical or aesthetic services.
To improve website functionality and user experience.
For internal record keeping, legal compliance, and patient safety.
For marketing communications (only if you opt-in).
3. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences and improve browsing experience.
Enable secure login sessions (if applicable).
Analyze website performance through tools like Google Analytics.
You can disable cookies in your browser settings, but some features of the website may not function properly.
4. Comments & User Accounts
When visitors leave comments, we collect the data shown in the comment form, IP address, and browser details to prevent spam.
An anonymized string from your email may be shared with Gravatar to display your profile picture.
Registered users may view, update, or delete their personal data at any time (except usernames).
5. Embedded Content & Third Parties
Our website may include embedded content (e.g., videos, articles). Such content behaves as if you visited the original site, which may collect data, use cookies, or track interactions.
We may also use trusted third-party services (e.g., payment processors, booking systems, spam detection tools, and advertising platforms like Meta Ads or Google Ads) that process your data according to their privacy policies.
6. How Long We Retain Your Data
Comments and metadata are stored indefinitely to recognize follow-ups.
Contact form submissions and consultation requests are kept securely for patient care and legal compliance.
Registered user accounts and related information remain until the user requests deletion.
7. Your Rights
You have the right to:
Request an exported copy of your personal data.
Request corrections or updates to your information.
Request deletion of your data (except where retention is required for legal, medical, or administrative purposes).
To exercise these rights, please contact us using the details below.
8. Data Security
We take appropriate security measures, including SSL encryption and restricted access, to protect your personal data. However, no method of online transmission is 100% secure.
9. Sharing Your Data
We do not sell or rent your personal information. Data may only be shared with:
Authorized clinic staff for medical care and patient management.
Third-party service providers (e.g., spam detection, analytics, marketing tools) under confidentiality agreements.
Authorities if legally required.
10. Contact Us
For privacy-related concerns or to exercise your rights, please contact us at:
📍 Estheticare Clinic Dubai
✉️ Email: info@estheticlinicdubai.com
📞 Phone: +971 42 140 700
